The Ultimate Guide to Understanding and Reducing Amazon Fees

If you’re selling on Amazon, you’re paying fees — lots of them.

But here’s the thing:

Most sellers don’t realize how many hidden fees they’re actually paying — or how easily they could reduce them.

In this guide, we’ll break down:

  • What Amazon fees you’re likely paying right now
  • Which ones you can influence (and how)
  • Tools and tips to cut unnecessary costs
  • Real examples of how much you can save

Let’s dive in.


🧾 What Are Amazon’s Main Fees?

1. Referral Fees

A percentage of each sale, usually 8–15%.
📌 Example: 15% on most categories like beauty, home, electronics.

✅ You can’t eliminate these — but you can reduce them by switching categories or bundling.


2. FBA Fees (Fulfillment Fees)

Charged based on:

  • Product dimensions
  • Weight
  • Packaging style
  • Time of year (peak season surcharges)

🧠 Example: Moving a product from 16oz to 15.9oz can drop it into a lower fee tier.


3. Storage Fees

Monthly, based on cubic feet:

  • Standard: $0.87/cu ft (off-peak)
  • Up to $3.63+/cu ft (peak Q4)
  • Aged inventory = LONG-TERM fees (up to $6.90+/cu ft)

✅ Solution: Improve sell-through, remove dead inventory, or use a hybrid 3PL like Marketplace Valet.


4. Returns Processing Fees

If your item qualifies for free returns, you pay for the privilege.

📦 High-return categories (apparel, electronics) can rack up these quickly.

✅ Add better product education to listings to cut returns.


5. High-Volume Listing Fee

Kicks in at 1 million SKUs. Niche, but real for some catalog-based sellers.


🔎 Hidden or Overlooked Costs

  • Labeling & prep fees: If Amazon preps your products
  • Removals & disposals: Fee per unit
  • Inbound shipment delays or weight disputes: Unexpected chargebacks
  • Multi-channel fulfillment (MCF) fees: Higher than FBA, but worth comparing
  • ACoS bloat: Advertising cost that’s not technically a “fee” — but eats margin fast

🛠️ How to Reduce Amazon Fees (Without Hurting Sales)

✅ 1. Optimize Packaging

  • Reducing box size or weight by even 0.1 oz can drop you into a lower FBA tier
  • Consider poly bags over boxes
  • Work with a packaging engineer or 3PL partner to test designs

✅ 2. Manage Aged Inventory

  • Pull slow movers out of FBA before long-term storage fees hit
  • Run Lightning Deals or coupons to accelerate velocity
  • Use a 3PL for buffer stock and restock FBA more precisely

✅ 3. Audit Your FBA Fees

Use tools like:

  • Helium 10 Profits
  • Sellerboard
  • Refund Sniper / GETIDA – recover FBA overcharges

✅ 4. Re-categorize Listings

Some items can fit in lower-fee categories.
Example: Kitchen vs. Home Decor might yield a 3–5% referral fee swing.


✅ 5. Use Subscribe & Save

This lowers your customer acquisition costs — and Amazon rewards it with:

  • Better visibility
  • Higher reorder rates
  • Less aged inventory

✅ 6. Multi-Channel Fulfillment Strategy

Amazon isn’t always the cheapest option for every order.
Use:

  • FBA for fast movers
  • Marketplace Valet or 3PL for:
    • TikTok Shop
    • Shopify
    • Walmart
    • Backup fulfillment

This reduces overage storage + gives you flexibility.


💼 Real Brand Example

Product: Home & Garden item
✅ Slimmed packaging by 0.25″
✅ Rebundled two SKUs into one
✅ Removed 200 aging units from FBA
🎯 Result: Saved $18,500 in annual fees


❌ Fee Reduction Mistakes to Avoid

  • Cutting size without testing → damages
  • Over-rotating on removals → stockouts
  • Changing categories without SEO alignment
  • Ignoring inventory turnover rate

Final Thoughts

Fees are part of the game — but overpaying doesn’t have to be.

With smart systems, auditing, and packaging optimization, you can cut costs while growing revenue.

And when it gets too complex? Bring in a partner like Marketplace Valet to handle the logistics and help you stay lean.

How to Sell Beyond Amazon with Minimal Effort

If you’re like most successful Amazon sellers, you’ve already asked this question:

“How do I grow beyond Amazon without doubling my workload?”

The good news? You don’t need to reinvent your business — you just need the right strategy, tools, and partners.

Let’s break it down.


🚨 Why Selling Off-Amazon Matters

Amazon is powerful — but it also:

  • Owns your customer
  • Limits your brand control
  • Changes fees & policies overnight
  • Suspends accounts (sometimes without warning)
  • Gets more competitive every year

Building your own sales channels (or tapping into others) creates resilience and long-term brand value.


✅ 5 Platforms You Can Expand to Easily

  1. Walmart Marketplace
    • Growing fast, less competitive
    • Similar listing and fulfillment flow to Amazon
  2. eBay
    • Huge buyer base
    • Great for refurbished or price-driven items
  3. TikTok Shop
    • Short-form video selling
    • Explosive reach, great for trending products
  4. Shopify
    • Your own DTC channel
    • Total brand control & customer ownership
  5. Target+
    • Invite-only but high AOV
    • Ideal for premium brands

🧱 Step-by-Step: Expanding with Minimal Effort

1. Repurpose Amazon Listings

Don’t reinvent the wheel.
🛠 Tools like Listing Mirror or Marketplace Valet adapt your Amazon listings to each new marketplace’s rules.

  • Adjust titles & bullets for compliance
  • Localize images and pricing
  • Remove Amazon-specific terms (ASINs, FBA, badges)

2. Automate Inventory & Order Syncing

Use multichannel inventory systems like:

  • Sellbrite
  • ChannelAdvisor
  • Shopify + Amazon integration

✅ Avoid overselling
✅ Keep inventory unified
✅ Fulfill from one hub


3. Choose the Right Fulfillment Model

  • FBA: For Amazon only
  • Walmart Fulfillment Services (WFS): Great for Walmart
  • 3PL (like Marketplace Valet): Ideal for covering all platforms from one location

We fulfill for Amazon, DTC, Walmart, and TikTok from one system — so you don’t have to worry about it.


4. Use Smart Promotion Tactics

Launch offers that target each channel:

  • Walmart: Reprice competitively & highlight free shipping
  • TikTok Shop: Use influencer campaigns or shoppable videos
  • Shopify: Email flows + retargeting = customer retention

💼 Real Example

Brand: Beauty accessory company
Started with Amazon → Expanded to Walmart + TikTok Shop
✅ Repurposed listings
✅ Used Marketplace Valet for fulfillment
✅ Saw 27% total revenue growth in 60 days
✅ Diversified risk while maintaining operations


❌ Common Mistakes to Avoid

  • Copying Amazon listings without adapting
  • Using FBA-only without alternative options
  • Not syncing inventory → oversells
  • Waiting too long to diversify
  • Trying to learn 5 platforms at once

🧭 What Marketplace Valet Does

We make multichannel selling seamless:

  • Transform Amazon listings for other platforms
  • Handle fulfillment across all channels
  • Manage your catalog, inventory, and order flow
  • Give you one support team for everything

Final Thoughts

If you’re serious about scaling your brand, Amazon can’t be your only bet.

And it doesn’t have to be a heavy lift.

Start with your best products. Choose 1 or 2 new platforms.
Use the tools and teams that simplify the work — and stay focused on growth.

How to Transform Your Amazon Listings for Walmart & Other Marketplaces

Amazon might be your home base — but serious eCommerce brands are now growing across:

  • 🛒 Walmart Marketplace
  • 🏷️ Target+
  • 🛍️ eBay
  • 📲 TikTok Shop
  • 🌎 International Amazon markets

But here’s the truth: what works on Amazon won’t always work elsewhere.

Marketplace algorithms are different. Customers are different. Even product detail pages are formatted differently.

So what do you do? You transform your Amazon listings — not duplicate them.

Let’s walk through how.


🔄 Step 1: Understand the Platform Differences

PlatformKey Listing FocusNotes
AmazonSEO-driven + keyword-optimizedTitle length, bullet structure matter
WalmartCompliance + clarityStrict image/title rules
eBayPrice competitivenessMore casual tone, specs matter
Target+Brand consistencyInvitation-only, polished content
TikTok ShopShort-form video & engagementLess formal, more visual & social

🧱 Step 2: What Not to Copy/Paste

🚫 Don’t reuse:

  • Title structures full of keywords
  • Bullet points with Amazon-specific jargon
  • A+ Content references (not supported elsewhere)
  • Internal ASINs or Brand Registry references
  • Images with Amazon badges or dimensions

✏️ Step 3: Transforming Your Content

🔹 Titles

Amazon: “Wireless Bluetooth Earbuds – Noise Cancelling, IPX7 Waterproof, 30H Playtime”
Walmart: “Bluetooth Earbuds with Noise Cancelling – Waterproof & Long Battery Life”

👉 Tip: Use fewer commas, more natural flow, and avoid buzzwords not allowed by Walmart.


🔹 Bullet Points / Features

Amazon style:

  • ✅ 30-Hour Playtime
  • ✅ Crystal-Clear Mic
  • ✅ IPX7 Waterproof

Walmart style:

  • Long battery life: Up to 30 hours
  • Waterproof design for active lifestyles
  • Built-in microphone for clear calls

👉 Tip: Use sentence case and avoid emojis or checkmarks.


🔹 Images

  • Remove Amazon-specific graphics (e.g., “#1 Bestseller” badge)
  • Avoid 3D renders or overly cluttered image stacks
  • Comply with Walmart’s image sizing and white background rules

🛠️ Step 4: Use the Right Tools

If you’re managing multiple listings, use tools that transform and adapt content, not just syndicate it 1:1.

Best tools include:

  • ChannelAdvisor – strong for enterprise listings
  • Listing Mirror – Amazon → Walmart sync with customization
  • Marketplace Valet – full-service transformation + syndication for growth-focused brands

🎯 Real Case Study:

Brand: Outdoor gear seller
✅ Migrated from Amazon to Walmart + Target+
🔄 Rewrote titles and bullets for Walmart compliance
📸 Optimized imagery and added video for TikTok Shop
🎯 Result: 62% increase in combined marketplace revenue within 90 days


📉 What to Avoid

❌ Assuming keywords rank the same
❌ Copying HTML descriptions to Walmart
❌ Skipping image compliance rules
❌ Relying on generic syndication software


🧭 Best Practices

✅ Audit each marketplace’s content guidelines
✅ Use unique keyword research tools (Walmart SEO != Amazon SEO)
✅ Optimize video and UGC for TikTok Shop
✅ Track performance metrics separately
✅ Split test — even if your Amazon listing converts well


Final Thoughts

If Amazon is your only channel, you’re vulnerable.
If you’re selling across channels with lazy listings, you’re leaving money on the table.

Winning brands in 2025 know how to adapt their content to fit each platform’s buyer behavior, algorithm, and trust signals.

Maximizing Your Amazon Sales with Localized Marketing and UGC

Most Amazon sellers focus on traffic — but in 2025, conversions will define who grows and who flatlines.

Two powerful — and often underused — strategies that can move the needle are:

  • Localized Marketing
  • User-Generated Content (UGC)

Together, they build trust, relevance, and resonance — especially in international markets or culturally diverse regions.


📍 What Is Localized Marketing?

Localized marketing is about adapting your brand messaging and listing content to suit the language, culture, and buying behavior of different regions.

This doesn’t just mean translation — it means cultural alignment.


🌍 Why It Matters on Amazon

Amazon is a global marketplace, and your listings may appear in:

  • The U.S. (with regional dialects and demographics)
  • Canada
  • The UK
  • Australia
  • EU Markets

Even inside the U.S., customers in Texas don’t shop like customers in Brooklyn.


✏️ How to Localize Your Amazon Listings

1. Language and Dialect

Use words and spelling that match the region:

  • “Color” vs “Colour”
  • “Diapers” vs “Nappies”
  • “Trash bags” vs “Rubbish bags”

Hire native-speaking copywriters for your listings where possible.


2. Imagery and Context

Visuals should reflect your customer:

  • Show diverse models and use cases
  • Avoid imagery that feels foreign or out of touch
  • Highlight regional benefits (e.g., “Great for Texas heat”)

3. Localized Keywords

Use Brand Analytics to find top-performing search terms by country.
Example: A U.K. customer may search for “cot” instead of “crib.”

Use keyword localization tools or geo-targeted PPC campaigns to capture traffic.


4. Holiday-Specific Promotions

Run campaigns around regional events:
🇺🇸 Black Friday / Thanksgiving
🇨🇦 Boxing Day
🇩🇪 Oktoberfest
🇧🇷 Carnaval

This works incredibly well when paired with time-sensitive coupons and localized creative.


📸 What Is User-Generated Content (UGC)?

UGC is content created by your customers — real images, video reviews, or testimonials — that showcases how they use your product.

It’s raw, honest, and insanely effective.


🎯 Why UGC Works

✅ Builds trust
✅ Increases social proof
✅ Reduces purchase anxiety
✅ Boosts conversion — especially on mobile


🔧 How to Use UGC on Amazon

1. Ask for It

Use follow-up emails (within Amazon’s rules) to request customers upload photos with their reviews.


2. Amazon Posts

Add UGC to Amazon Posts (similar to social media feed). These can now show up in search results and product detail pages.


3. Video Reviews

Highlight real customer videos at the top of the “Related Videos” section on your listing.


4. Brand Store Integration

Create a dedicated UGC gallery section in your Amazon Storefront.
Example: “Real Customers. Real Results.”


5. Leverage Influencers

Partner with micro-influencers to create authentic content and upload it via Amazon’s influencer or creator tools.


✅ Combining Localization + UGC = Maximum ROI

📍 Localized messaging makes the content relevant
📸 UGC makes it trustworthy

Together, this combo builds both conversion and long-term brand equity.


🧪 Real Example:

Product: Natural Skincare Brand
📈 Goal: Increase U.K. conversions
✅ Switched copy to “moisturiser” and “anti-ageing”
✅ Ran a UGC campaign with British customers
✅ Highlighted “Made in the UK” badge
🎯 Result: 32% increase in U.K. conversion rate in 45 days


🚫 Mistakes to Avoid

❌ Using Google Translate for localization
❌ Stock photos that don’t reflect your buyer
❌ Ignoring global brand opportunities
❌ Forgetting about UGC as a powerful social signal


Final Thoughts

You don’t need a huge ad budget to grow on Amazon — you need connection.

That means:

  • Meeting your customer where they are
  • Speaking their language
  • Showing real people, real results

Localized marketing + UGC = an Amazon strategy that works everywhere.

How a Delinked Brand Registry Crashed My Amazon Business

When everything’s going well on Amazon, you don’t expect the floor to drop out.

But that’s exactly what happened when my brand was delinked from Brand Registry — and suddenly, our listings were broken, reviews disappeared, and we lost access to critical features.

Let me walk you through what happened, how it happened, and what you can do to prevent it or fix it fast.


🔍 What Is Amazon Brand Registry (Really)?

Brand Registry gives you:

  • A+ Content access
  • Brand protection tools (like reporting counterfeiters)
  • Enhanced advertising features (Sponsored Brands, Video, Storefront)
  • Control over your listings and product detail pages
  • Customer engagement tools (Brand Tailored Promotions, Posts, Manage Your Customer Engagement)

But it only works if Amazon keeps your brand properly linked to your seller account.


😬 What Happens When Brand Registry Is Delinked?

Here’s what we lost overnight:

  • A+ Content disappeared
  • Sponsored Brand and Video ads wouldn’t run
  • Brand Store vanished
  • Search results dropped
  • Counterfeit and hijacker protections were gone
  • Some reviews disappeared from the detail page
  • Brand name started displaying as plain text, not linked

Even worse? No warning from Amazon.
We just woke up to a mess.


🧠 Why Does Delinking Happen?

  1. Change in Legal Entity or Brand Ownership
    • Transferring accounts without re-registering the brand.
  2. Multiple Accounts Claiming the Same Brand
    • Especially common when working with agencies or aggregators.
  3. Brand Registry Application Was Made with a Different Email or Account
    • If you didn’t link your seller account at the time of registering.
  4. Trademark Updates or Invalidation
    • Changes to your trademark in USPTO can affect Brand Registry standing.
  5. Amazon System Bugs or Migrations
    • Especially when Amazon merges backend brand records.

🛠️ What You Can Do About It

1. Check Brand Registry Status

Visit: https://brandregistry.amazon.com
Make sure your brand is listed AND your seller account is properly linked.


2. Open a Case (Brand Registry Support)

Use the “Contact Brand Support” option and explain:

  • Brand is delinked from seller account
  • A+ content and brand features are missing
  • Provide: trademark info, brand name, and seller account ID

Use specific language like:

“Our brand [BrandName] is no longer linked to our Amazon seller account. We are unable to access A+ Content and brand features.”


3. Check for Errors in Brand Registry Settings

Go to Seller Central → Settings → Account Info → Business Information → Brands
Ensure your brand is listed properly and linked to the correct trademark and seller account.


4. If You Use an Agency or Aggregator

Confirm whether they used their Brand Registry login to manage your brand — this can cause conflicts.

If so, request Brand Registry access be transferred to your legal entity.


🧪 Our Recovery Strategy

  • Opened multiple cases with Seller Support and Brand Registry
  • Escalated through Amazon Selling Partner Support
  • Provided trademark certificates and prior access proof
  • Re-linked A+ content from the backend using support

🕐 Time to fix: 12 days
🧾 Estimated revenue lost: $22,000+


📊 How to Prevent Brand Registry Delinking

✅ Keep your trademark up to date
✅ Use one unified account for brand registration and selling
✅ Confirm your brand is linked in both Seller Central and Brand Registry
✅ Limit third-party access via Brand Registry team permissions
✅ Keep a record of all brand-related submissions, approvals, and account IDs


🔁 What If Support Won’t Help?

Push for escalation. Use these escalation keywords:

  • “This issue is resulting in a loss of brand control and revenue.”
  • “We have trademark ownership and need to restore brand linkage.”
  • “This affects customer experience and listing integrity.”
  • Attach screenshots of missing A+ content, Store, or ads blocked

Final Thoughts

This experience taught us that Brand Registry isn’t set and forget.
Even if you’re officially approved, Amazon’s systems can still break — and when they do, your entire presence can fall apart.

If you’re seeing strange behavior in your listings, check your brand status immediately

Leveraging Amazon’s Brand Analytics and Promotions

If you’re still launching promotions based on instinct — you’re leaving serious money on the table.

Amazon gives you more customer data than ever before, and with the right strategies, you can combine Brand Analytics with promotions to build precision-driven growth.

Let’s break down how to turn analytics into revenue.


🔍 What Is Amazon Brand Analytics?

It’s a suite of data tools inside Seller Central available to brand-registered sellers. It includes:

  • Amazon Search Terms Report
  • Item Comparison and Alternate Purchase Behavior
  • Demographics
  • Market Basket Analysis
  • Repeat Purchase Behavior

Together, these reports give you visibility into what customers search, what they buy, and how they behave.


📈 How to Use Brand Analytics for Smarter Promotions

1. Amazon Search Terms Report

Shows which keywords customers use to find your ASINs.

Use it to:
✅ Discover which keywords lead to sales
✅ Identify high-volume terms you’re not converting on
✅ Align promos with top-performing search queries

Example: If “organic beard oil” drives clicks but not sales, run a 15% discount promo on your ASIN for that keyword.


2. Repeat Purchase Behavior

Highlights ASINs that people buy again and again.

Use it to:
✅ Identify SKUs worth promoting via Subscribe & Save
✅ Set loyalty discounts for high-repeat items
✅ Time reorder-based promotions effectively

Example: If your collagen powder has a 60-day reorder window, time promos for day 50–55.


3. Market Basket Analysis

Reveals which items are frequently bought together.

Use it to:
✅ Build bundles and cross-promotions
✅ Suggest upsells in A+ content
✅ Create BOGOs or 10% off second-item promos


4. Item Comparison Report

Shows what ASINs your buyers are viewing before/after your product.

Use it to:
✅ Spot competitor threats
✅ Identify price gaps
✅ Target competitor traffic with better promos

Example: If people compare your $25 backpack to a $19 one, try a 10% discount + enhanced content to sway the decision.


🎯 Building Smarter Amazon Promotions

Amazon now offers several promotional tools that work best when backed by analytics.

A. Brand Tailored Promotions

Target:

  • Repeat buyers
  • Cart abandoners
  • Store visitors
  • High spenders

Use loyalty data to segment and offer targeted discounts with higher conversion.


B. Coupons & Percentage-Off Deals

Pair top search term insights with limited-time coupons for visibility + urgency.

Use your Amazon Search Term report to match the right ASIN with the right discount.


C. Virtual Bundles

Pair products from Market Basket data to create:
✅ Higher AOV
✅ Convenience for customers
✅ Strategic promotions


📊 Real-World Use Case

Brand: Eco-friendly kitchen goods
📉 Problem: High ad spend, low AOV
📈 Strategy:

  • Used Market Basket data to identify top 2 frequently bought items
  • Launched virtual bundle with 15% off
  • Ran Brand Tailored Promotion to repeat customers

🎯 Result:

  • 2.4x AOV on bundle sales
  • 18% increase in repeat purchase rate
  • Reduced ACoS by shifting budget toward promos vs ads

⚠️ What to Avoid

❌ Guessing at promotions without backing data
❌ Running the same discount across all SKUs
❌ Ignoring behavior data like repeat timing or basket pairs
❌ Setting promos without measuring redemption impact


✅ Recap: How to Execute

  1. Open Brand Analytics → Look for gold in search terms, repeat buys, and item comparisons
  2. Match Data to Promo Strategy → Decide what kind of offer matches customer behavior
  3. Launch Targeted Campaigns → Use Tailored Promotions, bundles, or coupons
  4. Track Results → Look at redemptions, sales velocity, and LTV changes
  5. Iterate → Refine based on which data-driven promos work best

Final Thought

In 2025, Amazon sellers that thrive won’t be the ones who guess better — they’ll be the ones who use data better.

Brand Analytics + Targeted Promotions = scalable, sustainable growth.

You don’t need a massive ad budget — just a sharper strategy.

The Power of Customer Loyalty Analytics on Amazon

Most Amazon sellers are obsessed with one thing: getting more customers.
But smart brands know the real secret to growth lies in keeping the ones you’ve already earned.

That’s where Customer Loyalty Analytics comes in.

By tracking repeat purchase behavior, lifetime value (LTV), and shopper frequency, you can build a strategy that scales — without scaling your ad budget.


🧠 Why Customer Loyalty Matters More Than Ever

With rising ad costs and increasing competition, relying on a constant stream of new customers is expensive — and unsustainable.

Here’s why loyalty is your edge:
✅ Higher AOV (average order value)
✅ Lower CAC (customer acquisition cost)
✅ Better margin control
✅ Predictable revenue

Amazon now gives us real tools to understand customer behavior — we just need to use them.


🔍 Where to Find Loyalty Analytics in Amazon

1. Brand Analytics: Repeat Purchase Report

  • Shows % of orders that are from repeat customers
  • Available at the ASIN level
  • Look for ASINs with >20–30% repeat buyers
    Use case: Build loyalty promos around these SKUs.

2. Customer Insights Dashboard (beta)

  • Provides behavioral trends like reorder rates and buying frequency
  • Tracks LTV by cohort
  • Offers segmentation by high spenders, recent buyers, etc.

3. Brand Tailored Promotions

  • Reveals which customer segments Amazon identifies as worth targeting
  • Direct access to loyal and high-value buyers
    Use this to test incentives and retention strategies.

📊 Key Metrics to Watch

  • Repeat Purchase Rate (RPR)
  • Time Between Orders (TBO)
  • Average Customer LTV
  • Subscription Conversion Rate
  • Engagement by SKU

🧠 How to Use This Data

1. Reward Repeat Customers

Use Brand Tailored Promotions to offer:
✅ Loyalty discounts
✅ VIP bundles
✅ Reorder reminders


2. Launch Subscription Offers

Analyze repeat timing to trigger Subscribe & Save offers with:

  • Inserts
  • Follow-up messaging
  • Email or Amazon Message Center (where allowed)

3. Personalize Listings Based on Behavior

  • Highlight reorder benefits
  • Suggest common bundles bought by loyal customers
  • Use A+ content to reinforce quality and trust

4. Optimize Inventory Around Reorders

If 30% of your orders come from repeats, ensure those SKUs are never out of stock.

Use loyalty analytics to forecast demand and build better reorder flows.


🧪 Real-World Example

Brand: Premium vitamins
🎯 Goal: Increase reorder frequency
📊 Insight: 40% of top-selling ASIN sales were reorders
📈 Action:

  • Created Brand Tailored Promotions for past buyers
  • Launched bundle packs with subscription options
  • Adjusted inventory to prevent stockouts on top repeat SKUs

📉 Result:

  • 28% lift in monthly recurring revenue
  • 35% decrease in churn
  • Higher ROI on ad spend due to better LTV

⚠️ Mistakes to Avoid

❌ Focusing only on new customer acquisition
❌ Ignoring loyalty data when planning promotions
❌ Letting repeat purchase windows expire without follow-up
❌ Running one-size-fits-all offers


✅ Final Takeaways

🔹 Customer loyalty is one of the most under-leveraged growth levers in Amazon today.

🔹 Amazon is finally giving us the tools to measure and act on it.

🔹 You don’t need to guess. Use the data. Target the right people. And build a base that buys again and again.


Next Steps:

  1. Check your Repeat Purchase Report
  2. Identify your top reorder SKUs
  3. Build promotions or bundles for repeat customers
  4. Monitor engagement — and scale what works

Identifying Promising Customers on Amazon

In Amazon’s hyper-competitive landscape, it’s no longer enough to just drive traffic — you need to target the right people.

That means identifying your most promising customers — those who are more likely to:
✅ Buy multiple times
✅ Spend more per order
✅ Stick with your brand
✅ Leave reviews and referrals

Let’s unpack how to find them — and how to turn that insight into scalable growth.


🧠 What Are “Promising Customers”?

They’re the ones who have the potential to drive more revenue without extra effort.

They often:

  • Reorder regularly
  • Respond well to promotions
  • Buy across multiple SKUs
  • Engage with your Storefront or content
  • Fall into key demographic or behavioral segments

🔍 Where to Find the Data

1. Brand Analytics (Repeat Purchase Behavior)

This report shows which ASINs have high reorder potential. Look for:
✅ High % of repeat orders
✅ Short reorder cycles (30–60 days)
✅ Consistent SKU-level interest


2. Customer Insights Dashboard (if available)

Use to analyze:

  • Average order value (AOV)
  • Time between purchases
  • Order frequency by customer cohort

3. Brand Tailored Promotions Audience Options

Amazon gives access to customer segments like:

  • High spenders
  • Recent buyers
  • Storefront visitors
  • Cart abandoners
  • Repeat purchasers

Each one can reveal who’s most likely to engage with your brand.


📊 Segmenting Promising Customers

Once you have your data, break them into groups:

  1. Loyal Repeat Buyers – These are gold. Keep them close.
  2. High-Spend Customers – Big basket sizes = big LTV.
  3. Cart Abandoners – They almost converted.
  4. Engaged Visitors – Storefront and Brand Page activity shows interest.

🧠 Strategies to Target & Convert Them

1. Brand Tailored Promotions

Run exclusive discounts to:
✅ Repeat buyers
✅ Visitors who didn’t convert
✅ High spenders to reward loyalty


2. Amazon DSP for Retargeting

For brands with access to DSP:
🎯 Retarget high-intent audiences with:

  • New product launches
  • Bundle deals
  • Loyalty perks

3. Listing & Storefront Personalization

Optimize messaging for your best segments:

  • Create A+ modules that speak to loyalty/repeat value
  • Show product use cases based on high-spend behavior
  • Feature bundles that your top buyers are most likely to grab

4. Subscription Push

If you sell consumables, use:
✅ Inserts
✅ A+ content
✅ Tailored promos
…to encourage Subscribe & Save.


🧪 Real-World Example

Brand: Premium pet supplements
📉 Problem: Declining AOV and fewer reviews
📈 Strategy:

  • Used Brand Analytics to find top SKUs with high reorder rates
  • Created bundles just for repeat buyers
  • Launched Brand Tailored Promotions targeting high-spenders

📊 Results:

  • 23% increase in average order value
  • 33% boost in repeat purchases
  • Positive sentiment in reviews about “VIP perks”

⚠️ Mistakes to Avoid

❌ Targeting everyone the same way
❌ Ignoring LTV and just chasing conversion
❌ Running promos without segment logic
❌ Missing data in your post-purchase analysis


✅ Key Takeaways

🔹 Not all customers are created equal
🔹 Find the ones that matter most — and invest in them
🔹 Use Brand Analytics, DSP, and Tailored Promotions
🔹 Build loyalty early with bundles, perks, and subscription
🔹 Track cohort behavior and LTV over time


Final Word

Your most promising customers are already there — buried in your data.

✅ Find them
✅ Segment them
✅ Serve them strategically

The result?
📈 Higher margins
📈 Lower ad costs
📈 Sustainable growth

The Power of Brand Tailored Promotions on Amazon

Amazon continues to roll out tools that give brands more control — and Brand Tailored Promotions (BTPs) are one of the most powerful yet underutilized features on the platform.

When used strategically, BTPs allow sellers to:
✅ Retain loyal customers
✅ Convert warm traffic
✅ Create VIP shopping experiences
✅ Increase conversion without increasing ad spend

Let’s unpack how BTPs work — and why your brand should be using them in 2025.


🧠 What Are Brand Tailored Promotions?

Amazon’s Brand Tailored Promotions allow you to offer personalized discounts to specific customer groups — but only those customers can see them.

Unlike standard coupons or site-wide deals, BTPs let you segment offers based on actual behavior and engagement, such as:

  • Visitors to your Storefront
  • Cart abandoners
  • Repeat buyers
  • High-spend customers
  • Recent purchasers

🎯 Why Use Brand Tailored Promotions?

Here’s what makes BTPs so powerful:

Hyper-targeted – Speak to buyers with intent
No additional ad spend – These are organic promos
Boosts loyalty – Reward high-value customers
Increases LTV – Encourage reorders and repeat purchases
Data-backed – You choose who gets the offer based on Amazon behavior


🔧 How to Set Up a Brand Tailored Promotion

  1. Log into Seller Central
  2. Go to Advertising > Brand Tailored Promotions
  3. Choose your target audience segment
  4. Select the ASIN(s) you want to promote
  5. Set your discount percentage and duration
  6. Review, confirm, and launch!

Amazon handles the targeting and display — you just need to craft the right offer.


💡 5 Promotion Types to Try

1. Thank You Discount for Repeat Buyers

Message: “Thanks for coming back! Here’s 15% off your next purchase.”
Why it works: Makes customers feel seen and valued.

2. Win-Back Cart Abandoners

Message: “Still thinking it over? Grab 10% off while it lasts.”
Why it works: Creates urgency to act on warm interest.

3. Exclusive Bundle for Store Visitors

Message: “Since you browsed our store, here’s a deal just for you.”
Why it works: Converts shoppers still on the fence.

4. Loyalty Rewards for High-Spend Customers

Message: “You’ve spent $100+ with us — now enjoy a VIP discount!”
Why it works: Builds retention with high-value shoppers.

5. Follow-Up Discount After First Purchase

Message: “Loved your first order? Take 15% off your next one!”
Why it works: Encourages deeper engagement after a good experience.


🧪 Real Example: Beauty Brand Case Study

📍 Challenge: Stagnant sales from repeat buyers
📍 Strategy: Used BTPs to target repeat customers with a “VIP 20% Off” offer
📍 Execution: Activated across 3 ASINs with high repurchase potential
📍 Result:

  • Repeat purchase rate rose by 41%
  • Organic conversion increased
  • Cost per order dropped (due to no ad spend required)

⚠️ Common Mistakes to Avoid

❌ Offering the same deal to every segment
❌ Using weak or generic messaging
❌ Forgetting to track redemption rates
❌ Setting too short of a promo window
❌ Not pairing BTPs with follow-up strategies (packaging inserts, DSP)


📊 How to Measure Success

Use the BTP dashboard in Seller Central to track:

  • Redemption Rate
  • Units Sold
  • Revenue Generated
  • Audience Performance (which segments respond best)

You can also monitor LTV and reorder rate metrics over time to assess retention lift.


✅ Take Action Now

  1. Audit your Amazon performance — which segments are worth targeting?
  2. Start with repeat customers or brand page visitors
  3. Craft an offer that speaks directly to their behavior
  4. Launch your first BTP this week
  5. Review performance — and iterate

Final Word

Brand Tailored Promotions are a zero-waste marketing tactic — you’re not guessing, you’re not blasting everyone, and you’re not wasting ad dollars.

Instead, you’re building relationships with the people who are already closest to buying.

Use it right — and you’ll see more loyalty, more conversions, and more profit.

How to Leverage Brand Tailored Promotions on Amazon

Amazon keeps releasing new tools — but only a few of them are real game changers.
Brand Tailored Promotions (BTPs) are one of them.

Used correctly, they allow sellers to:
✅ Run personalized offers to high-intent segments
✅ Increase repeat purchase rates
✅ Lower ad spend while boosting conversion
✅ Create a better brand experience — all within Amazon

Let’s dive into how this powerful feature works — and how to make it part of your 2025 growth strategy.


🧠 What Are Brand Tailored Promotions?

Amazon’s BTPs allow you to create exclusive, targeted discounts for different customer segments, including:

  • Repeat customers
  • High-spend customers
  • Brand store visitors
  • Cart abandoners
  • Recent buyers
  • Top percentage of loyal customers

These promos appear directly in eligible shoppers’ feeds — and are only visible to them.


🎯 Why Use Brand Tailored Promotions?

  1. Highly Targeted: You can customize offers for the people who matter most.
  2. No Ad Spend: These promos appear organically to shoppers already engaged with your brand.
  3. Increased Conversion: These buyers already trust you — you’re just nudging them to act.
  4. Customer Loyalty: Rewarding repeat shoppers builds long-term value.

🔧 How to Set Up a Brand Tailored Promotion

  1. Go to Advertising > Brand Tailored Promotions in Seller Central
  2. Select your audience segment
  3. Choose the ASINs and discount type
  4. Set your offer duration
  5. Monitor performance via the promotions dashboard

You must be brand-registered to access this tool.


💡 Segment Strategies That Work

1. Repeat Customers

Offer a loyalty thank-you:

  • “Welcome back – enjoy 10% off your next order”
  • “You’re one of our VIPs. This one’s for you…”

Works best when combined with:
✅ Inserts that tease the offer
✅ Email follow-ups (if permitted)
✅ Subscribe & Save cross-promotion


2. Cart Abandoners

Target users who added your product to their cart but didn’t complete the checkout.

Offer a gentle nudge:

  • “Still thinking about it? Save 15% now”
  • “Your cart is calling – here’s 10% to come back”

Make sure your offer has urgency or scarcity to create action.


3. Brand Store Visitors

Someone who browses your store is interested — but may not be ready to buy.

Engage them with:

  • “Thanks for visiting our store — enjoy 10% off”
  • “Ready to try us out? Take 15% off your first order”

Use this as a conversion bridge to capture warm traffic.


4. High-Spend Buyers

Offer bulk-buy discounts, exclusive bundles, or early access to new products.

Messaging like:

  • “Our best customers get the best deals”
  • “Thanks for spending with us — here’s your VIP perk”

These buyers are often your highest LTV — reward accordingly.


🧪 Real-World Case Study

A supplement brand created BTPs for repeat buyers offering 15% off a 3-pack.

Results:

  • 📈 Repeat orders increased by 38%
  • 📉 ACoS dropped 27% due to lower paid re-acquisition
  • 💬 Customers left reviews thanking the brand for loyalty rewards

🚫 Common Mistakes to Avoid

❌ Targeting the wrong audience with generic discounts
❌ Offering low-value or confusing promotions
❌ Not tracking conversion lift or ROI
❌ Failing to promote the offer post-purchase (inserts, social, email)


📊 Measuring Success

Track metrics like:

  • Redemption rate
  • Conversion rate by segment
  • Post-offer reviews
  • Customer LTV after promo engagement

✅ Final Thoughts

Brand Tailored Promotions are one of the most underutilized tools Amazon gives sellers.

They combine:
✅ Personalization
✅ Trust
✅ Strategic timing
✅ Cost-effective conversion

If you’re already brand-registered and not using BTPs — you’re missing out on one of the highest ROI tactics of 2025.