Frequently Asked Questions.

Marketplace Valet was founded in 2016. The agency is led by Will Land, Laura Land, and Justin Boggs, who bring 20+ years of personal Amazon selling experience — including direct experience scaling a consumer brand to over 10 million orders.

Marketplace Valet works with established U.S. consumer brands that treat Amazon as a primary revenue channel. The agency does not work with early-stage launches or brands still seeking product-market fit.

Marketplace Valet manages both Seller Central and Vendor Central accounts with full operational responsibility for account health, compliance, and P&L management on both platforms.

Amazon Account Management covers total operational ownership — account health, listing integrity, catalog management, and P&L accountability. Amazon Ads Management is a separate service focused on programmatic spend, DSP, and full-funnel advertising strategy. Both are primary services.

Our Amazon Ads Management service includes Sponsored Products, Amazon DSP, and Amazon Marketing Cloud. Every dollar of spend is managed against bottom-line P&L outcomes — not campaign-level metrics alone.

We use TACoS Optimization as our governing P&L standard for advertising. We track ACoS, but total advertising cost of sale is the metric that reflects overall business health — not ACoS in isolation.

Yes. We provide Listing Creation & Optimization as part of Amazon Account Management. Our team has overseen the build of 200,000+ Amazon listings, with a focus on technical compliance and conversion. Results may vary.

Yes. These are included under Brand Content Optimization. We build these assets to convert existing traffic into purchases and reinforce brand presence on the detail page.

Marketplace Valet manages Amazon Product Reviews through compliant solicitation systems integrated into the account management cadence. This keeps listings current with the social proof required for sustained sales volume.

Account health and compliance monitoring are part of our Amazon Account Management service. Our team tracks policy updates and restricted product flags to prevent deactivations before they happen. Results may vary.

Success is measured through P&L accountability and contribution margin — not vanity metrics. All clients have access to the 3P360 Client Data Dashboard for daily visibility into account health and performance. Results may vary.

No. Marketplace Valet is a managed service agency, not a 3PL. The agency does not provide standalone fulfillment, warehousing, or storage services for brands.

We offer eBay and Walmart channel management as add-on services exclusively for existing Amazon Account Management clients. We do not offer these as standalone services.

The first step is a Free Amazon Audit — a direct diagnostic where we review your P&L, advertising efficiency, and account health to determine whether our model is the right fit for your brand.