Marketplace Valet Privacy Policy.

At Marketplace Valet, your privacy is very important to us. PLEASE READ THE FOLLOWING CAREFULLY. If you are under the age of eighteen (18), please read with your parent or guardian.

Because Marketplace Valet respects your privacy, we do not sell, rent, trade, or unnecessarily share with any other organization, the personally identifiable information (“personal information”) you supply to us or organizations we work with, such as Amazon. As part of our business operation, we gather certain types of personal information related to product sales and for various other Marketplace Valet activities, operations, and business purposes. This Privacy Policy describes how we collect, use, disclose, manage, and store the personal information that we receive. This Privacy Policy governs any personal information received by Marketplace Valet as well as any use of our services.

If you do not agree with our Privacy Policy, please do not use any of our services that require you to provide your personal information.

Types of Data Collected

Marketplace Valet receives certain personal data from online marketplaces and other organizations we work with, such as Amazon. Marketplace Valet may also receive personal information from visitors to our website or through other means.

This personal information may include, but is not limited to, name, contact information, postal address, city, state, province, zip/postal code, email, phone number, shipping information such as shipping address, and IP address in some cases. Marketplace Valet uses this data to fulfill its ecommerce logistics and fulfillment services. We may share personal information in order to complete services or for other operations purposes, but we will not provide it, nor sell it, to any third party who is unrelated to Marketplace Valet or its services. This Policy provides an overview of how we obtain, store, and use your personal information. It is intended to provide a general overview and answer questions you may have about specific privacy issues.

The Policy applies to everyone, regardless of where they reside, whose personal information may be received or collected by Marketplace Valet. However, please be aware that if you reside in the European Union (“EU”), this explanation and summary of the Policy is specifically designed to meet the requirements of the EU General Data Protection Regulation (“GDPR”), which became effective on May 25, 2018. Similarly, if you reside in California, this summary of the Policy is designed to meet the requirements of current California law as well as the California Consumer Privacy Act (“CCPA”).

Identity of the Data Controller

Under the GDPR, a data controller is the organization who dictates how—and for what purpose—data will be used. A data processor carries out processing of that data on behalf of a data controller that collects your information. Normally, Marketplace Valet is not a data controller. However, for certain data that we collect, Marketplace Valet may be the data controller.

In most other instances, Marketplace Valet functions as the data processor. The data controller is responsible for deciding the purposes for which personal information is used and processed, and the means by which such processing is done. Thus, it is the data controller’s responsibility to inform you in advance of the processing of your personal information and to explain your privacy rights. You should make any inquiries and/or requests about your data directly to the actual data controller, if you have that information. In order to facilitate your contacting the actual data controller, if you request it, Marketplace Valet will pass along your inquiries and/or requests to the relevant data controller. As a data processor, Marketplace Valet will follow the instructions we receive from our data controller customers in responding to your request.

You may contact Marketplace Valet by writing to Marketplace Valet at the address shown in the Contact section of this Policy, or by sending an email to privacy@marketplacevalet.com.

What are your rights?

Your rights in relation to your personal information are to: (1) be informed about its use; (2) have access to your information; (3) correct your personal information; (4) have your personal information deleted in certain situations; (5) have your personal information transferred in certain situations; and (6) restrict how we use your personal information.

You are also entitled to know if Marketplace Valet is using any automated decision-making (including profiling). Marketplace Valet does not use any such automated technologies in its processing of your personal information.

Exercising your rights regarding the collection and use of your personal information

You have the right to withdraw your consent at any time to our use of your personal information by emailing Marketplace Valet at privacy@marketplacevalet.com. However, any data processing performed by Marketplace Valet prior to your withdrawal of consent cannot be undone. In situations where the data controller is another entity, you will need to exercise your rights directly with that entity, who will notify Marketplace Valet of its handling of your request so that we can follow its instructions.

You also have the right to object to Marketplace Valet’s collection and/or use of your personal information, to request access to your information, and to request that we correct any information we have or to remove you from our records. If your personal information changes (e.g., phone, email, or postal address), you can change any online, physical contact, and/or other personal information by contacting Marketplace Valet as shown above. If you wish to correct/update/delete information or no longer desire to receive information from Marketplace Valet, you can notify us by using any of the information in the Contact section of this Policy. We will respond to your request without undue delay, within a maximum of 30 calendar days.

You may file a complaint with Marketplace Valet by emailing us at privacy@marketplacevalet.com, and Marketplace Valet will respond without undue delay, within a maximum of 30 calendar days, unless we inform you that additional time will be required. In addition, you have the right to file a complaint with your relevant Supervisory Authority (i.e., Data Protection Authority) or other enforcement entity.

Marketplace Valet’s legitimate interests for collecting/using your personal information

We collect and use your information because you have made a purchase from, contracted with, and/or given your affirmative consent to a marketplace or other organization that Marketplace Valet works with and/or directly to Marketplace Valet. We use the information given to us by you and/or the organization you are dealing with to fulfill the service(s) that you contracted to receive. These services typically include, but are not limited to, the processing, fulfillment, logistics, and shipping of product orders.

How does Marketplace Valet obtain your consent?

In many situations, Marketplace Valet relies on the consent you have given the marketplace or other organization from whom you have purchased a product. In some situations, Marketplace Valet may receive the information directly from you, or may have other legitimate bases (e.g., legal contract) for collecting and using your personal information.

Use and Disclosure of Personal Information

Marketplace Valet recognizes the importance of protecting the privacy of consumers. Personal information may be used by Marketplace Valet to fulfill its services, to process online purchases, to monitor the usage of our services, to maintain our services, to manage your account, to perform contractual requirements, to contact you by email, telephone, or equivalent forms of communication, to identify usage trends, to evaluate and improve our services, to inform about products and services, to improve services we offer, and otherwise to better meet the needs and preferences of Marketplace Valet customers.

When you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email or home address. We (or service providers on our behalf) may then send communications and marketing to these email or home addresses. You may opt out of receiving this advertising by visiting https://app.retention.com/optout.

We also may disclose your personal information to comply with court orders or subpoenas or when otherwise required to do so by law. We may also disclose such data in cooperation with a request from law enforcement or government entity or where we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, or to comply with legal or regulatory obligations. In addition, we may transfer information to a third party in the event of corporate restructuring (e.g., a sale, merger, or other transfer of assets).

HIPAA Statement

Although it is unlikely that Marketplace Valet will receive any personal health information (PHI), Marketplace Valet is committed to protecting the privacy of any PHI that we may receive.

California Privacy Rights

Residents of the State of California, under California law, have the right to request in writing from companies conducting business in California, a list of all third parties to which the company has disclosed personal information during the preceding year for direct marketing purposes. Marketplace Valet does not disclose personal information to any third parties for direct marketing purposes.

Additionally, California law requires that we indicate whether we honor “Do Not Track” settings in your browser concerning targeted advertising. “Do Not Track” is an online procedure that is currently under development. Because “Do Not Track” continues to evolve, we adhere to the procedures set out in this Policy and do not monitor or follow any “Do Not Track” browser requests. However, Marketplace Valet may provide follow-up notifications to our customers. You may request withdrawal from such communications by writing to us at the address provided in the Contact section.

Under the newly enacted California Consumer Privacy Act (“CCPA”), California residents are allowed to: (1) see what data companies collect on them; (2) request that it be deleted; (3) know what third-party companies their data has been sold to; and (4) direct businesses to stop selling that information. Marketplace Valet does not sell your personal information. If you desire to make a request under the CCPA or applicable California law, you should write to us at privacy@marketplacevalet.com.

Cookies

To enhance your experience with our website, some of our web pages may use “cookies.” Cookies are small data files that are sent to your browser or related software from a web server and stored on your computer’s hard drive. Cookies track where you travel on our website. All of these purposes serve to improve and personalize your experience on our website.

Most web browsers can be set to inform you when a cookie has been sent to you and provide you with the opportunity to refuse that cookie.

IP Address

Our server automatically collects data about your server’s Internet address when you visit our online properties, such as our website or mobile site. This information, known as an Internet Protocol address, or IP Address, is a number that’s automatically assigned to your computer by your Internet Service Provider whenever you’re on the Internet. Our server may also record the referring page that linked you to us (e.g., another website or a search engine); the pages you visit on our online properties; the website you visit after our online properties; the ads you see and/or click on; other information about the type of web browser, computer, platform, related software, and settings you are using; any search terms you have entered on our online properties or a referral site; and other web usage activity and data logged by our web servers. We use this information for internal system administration, to help diagnose problems with our server, and to administer our online properties. Such information may also be used to gather broad demographic information about visitors to our online properties, such as country of origin and Internet Service Provider.

Retention of your personal information

Marketplace Valet’s goal is that we will not retain personal information longer than is necessary, taking into account any legal obligations we have (e.g., to maintain records for tax purposes), as well as any other legal basis we have for using your personal information (e.g., your consent, performance of services to you and/or our customers, or our legitimate interests in providing such services).

Security of personal information

In connection with your online purchases, a third party payment service provider may collect your credit card number and related information (e.g., expiration date, card verification code). The third party provider conducts the financial transaction in a secured manner by collecting your payment information through a secured Internet connection via SSL/TLS. The third party payment mechanism should be accessible via a hyperlink from the website and the third party provider will be solely responsible for all financial transactions and the collection, use, and storage of your credit card [or debit card] information.

Please remember that no data transmission over the internet, or by other means, can be guaranteed to be 100% secure. Thus, while we strive to protect your personal data, Marketplace Valet cannot ensure or warrant the security of any information you transmit. Therefore, you understand, acknowledge, and agree that you transmit certain personal information at your own risk.

Once we receive your data, we use reasonable efforts to ensure the information you provide is secure and not readily available to unauthorized individuals or third parties. Such efforts may include storing your data on encrypted hardware that is only accessible to authorized and limited parties on a need-to-know basis. In securing personal information, Marketplace Valet utilizes generally-accepted technical and organizational measures to protect personal data against loss, misuse, or alteration throughout collection, transmission, processing, and storage, including the physical security of our facilities.

Children’s Privacy

Children should not provide any personal information without permission from their parent, guardian, or teacher. Marketplace Valet follows the requirements of the Children’s Online Privacy Protection Act (“COPPA”). We do not condition children’s participation in an online activity on the disclosure of more information than is reasonably necessary to participate in the activity. We do not share children’s information with outside third parties not bound by this Privacy Policy, or otherwise inconsistent with the requirements of COPPA. If you are a Parent or Legal Guardian and would like to review any personal information that we have collected online from your child, have this information deleted, and/or request that there be no further collection or use of your child’s information—or if you have questions about these information practices—you may contact us at:

or via email: privacy@marketplacevalet.com

Marketplace Valet advertising and promotional e-mails

Marketplace Valet may only send advertising and promotional e-mails to those who have consented to receive such communications. You can “opt out” of receiving advertising and promotional email from us in compliance with federal law by following the opt-out instructions in our email messages. To ensure that your opt-out request is honored, you must use the designated method in the email message to notify us of your opt-out request, as we cannot guarantee that other methods of notification will be effective or timely. Please note that even if you choose to opt out of Marketplace Valet’s marketing, we may continue to send you important service-related communications (e.g., order confirmations).

Monitoring and use of aggregate information

We reserve the right to monitor and edit any personal information about our users, including information about the use of website activities and services and the contents of users’ email messages for internal purposes. We will take such measures if we believe it is necessary to protect the security, integrity, and operations of Marketplace Valet. We may disclose aggregate statistics regarding our users and user behavior as a measure of interest in and use of our services or online properties, such as overall patterns or demographic reports that do not describe or identify any individual user.

Changes to our policy

We may revise this policy at any time by updating this posting without advance notice to you. Such revisions shall be effective to you immediately upon posting. Therefore, we encourage you to visit our website to review this Privacy Policy often.

Contact information

If you have questions or comments about our Privacy Policy or our practices, you may contact our Privacy Administrator by email at privacy@marketplacevalet.com, or via mail at:

Affirmative Consent

I have read the above information presented by Marketplace Valet about its Privacy Policy, including the Use of Cookies. I hereby give affirmative consent to Marketplace Valet to collect and use my personal information. In addition, I hereby recognize that Marketplace Valet may have other legitimate bases for collecting and using my personal information. I am aware that I have the right to withdraw my consent at any time with effect for the future, by email to privacy@marketplacevalet.com or in writing to Marketplace Valet at its mailing address shown above.

Marketplace Valet Privacy Policy version 2022-02-25